Terms of service

Order Details

  • Please provide the Receiver’s Name, Delivery Date, and Preferred Delivery Time in the NOTES section on the Add to Cart page.
  • If you’d like to include a message for the card, kindly write it in the NOTES section as well.

Customization Requests

  • If you have specific requests for fillers, flowers, foliage, wrapping color, or ribbon color, please mention them in the NOTES section.
  • While we do our best to accommodate preferences, some materials may be subject to availability.

Flower & Arrangement Variations

  • Due to the natural characteristics of flowers, bloom sizes, shapes, and colors may vary depending on the season and supply.
  • In the event of supply difficulties, we reserve the right to substitute with flowers or materials of equal or greater value and quality without prior notice.
  • The final arrangement may not be 100% identical to the sample photo, as each piece is handcrafted and unique.

Product Photos & Final Results

  • Photos shown are for reference purposes only. The final arrangement may differ slightly due to lighting, flower availability, and floral design techniques.
  • We will always confirm the arrangement with you before sending it.